Job Description

Technical Support:

. Take an active role in setting up, operating, and maintaining audio, video, lighting equipment, and technical operations.


. Conduct daily checks, startup, closing procedures, preventive and corrective maintenance of AVL and Network systems around the park.


. Minimize downtime by performing preventive maintenance activities in accordance with manufacturer's requirements.


. Troubleshoot technical issues in real-time, ensuring minimal disruption to live show & events and the daily operation


. Alone or a part of a team you will support production teams, event sales teams to meet technical requirements and ensure smooth operations of shows and events and smooth running of the parks on a daily basis.


. Ensure that all corrective maintenance is performed effectively to prevent recurring issues.


. Attend briefings, training sessions, and development programs to promote personal growth.

Quality Assurance:

. Follow best practices for equipment setup, operation, and safety whilst following the business's safety requirements.


. Conduct quality checks as required by the Maintenance Management System to maintain high standards of maintenance and operation and report any issues in a timely fashion.


. Complete and submit all preventive and corrective maintenance checklists to Team Leaders by the designated deadline.

Reporting:

. Report any issues that occur in a time fashion to the shift supervisor.


. Report equipment faults, troubleshoot equipment and system faults.

Collaboration:

. Foster a collaborative and innovative environment within the Entertainment technical team, supporting and guiding each other along with new team members.

Education and Qualifications

Essential:

. High school diploma or equivalent.


. Proven experience working with audio, video, lighting, and special effects equipment in a live entertainment or event production environment.


. Electrical, Electronics, IT and IT Network experience.


. The knowledge of operating of Entertainment shows systems and show control systems are a must.


. Keen interest in technology. Familiar with latest technologies and implementation. A


. Proven ability in troubleshooting.


. Problem solving skills.


. Able to adhere to strict timelines.


. Clear understanding of both written and spoken English.


. Computer skills.


. Ability to understand one line drawings and schematics.


. Able to spend long hours standing if required.


. Possess a firm knowledge of installation tools and have the ability to use them.


. Ability to lift at least 25 kg.

Desirable:

. Technical training or certification in Audiovisual Technology, Electrical Engineering, Information Technology, Electronics Engineering or related field Highly preferred.


. Strong troubleshooting skills and the ability to quickly diagnose and resolve technical issues under pressure.


. Theater background


. Previously worked at theme park.


. Operated audio and lighting systems for live entertainment.


. Component repairs of audio, lighting, and video equipment.


. People person who works well alone and as part of a larger team.


. Self-motivated and wants to get the job done.


. Knowledge of show, automation, and digital signal processing is an advantage.


. Has system integration and design knowledge.