Job Description

Job Category: Others
:
We are currently recruiting for an Engineer-Landscaping Services to join our Total Facilities Management team in UAE.
Scope: Engineer - Landscape is responsible to manage the landscaping maintenance operation by planning, scheduling and implementing work schedules to ensure a high-quality landscape is maintained, continuous innovation and process improvement.
Financial

• Manage the operational budget to ensure cost-effectiveness.
• Monitor financial performance, identifying areas for revenue growth and cost reduction.
• Oversee invoicing, billing, and collection processes.

Customer

• Ensure high-quality service delivery that meets or exceeds customer expectations.
• Handle customer inquiries, complaints, and feedback with professionalism and care.
• Maintain strong relationships with customers through regular communication and excellent service.
• Conduct periodic client meetings to discuss performance and drive improvement.
• Monitor project's service delivery performance and ensure the SLA/KPI's are met.
• Monitor resource utilization to ensure that the right number and talent are available for delivering service as agreed contractually.

Process

• Streamline operational processes to improve workflow and service delivery.
• Prepare appropriate irrigation schedules and water allocation based on zoning, plants, and community requirements.
• Supervise day to day operations.
• Coordinate and execute with service providers, contractors, sub-contractors, project management teams and relevant stakeholders on maintenance contracts, PPM schedules, monthly reports, SLAs and KPIs, weather conditions and continuous improvement plans (as applicable).
• Ensure compliance with health and safety regulations in all service areas.
• Train staff on new procedures and oversee the quality of work performed.
• Regularly review and update operational protocols to align with best practices.
• Ensure statutory compliance and compliance with ISO standards.
• Work towards digitalizing reports -implementation of CAFM, digital reports.

Innovation

• Research and implement new technologies and methods to enhance service efficiency and effectiveness.
• Stay abreast of industry trends and advancements to maintain a competitive edge.
• Encourage a culture of innovation within the team, promoting creative problem-solving and continuous learning.
• Evaluate and introduce eco-friendly and sustainable practices in operations.

Selection Criteria

• Bachelor's degree in agriculture with specialization in Horticulture, Food science.
• Minimum of 4+ years' experience in an Engineer role within the specialist service industry.
• Strong financial acumen and ability to manage budgets.
• Excellent customer service and communication skills.
• Innovative mindset with a passion for sustainability.
• Proficient in process management and improvement.

About Us: Offering flexible solutions for all the UAE's staffing needs since 2001, Transguard Group is the region's most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region's leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they're needed.

Skills Required