Job Description

Key Responsibilities:

Supervise daily Engineering operations to ensure all maintenance activities are carried out efficiently and in accordance with hotel policies and standards. Support the Engineering team in performing preventive and corrective maintenance promptly and effectively. Ensure all guest requests and maintenance issues are addressed professionally, courteously, and in a timely manner. Monitor staff performance, grooming, and adherence to safety and service standards, providing coaching and technical support as required. Handle guest complaints and maintenance-related concerns effectively, ensuring issues are resolved to guests' satisfaction. Conduct daily briefings, review maintenance schedules, and coordinate with other departments to ensure seamless hotel operations. Oversee inventory control, spare parts usage, and equipment maintenance logs to ensure accuracy and compliance with hotel policies. Maintain complete knowledge of all mechanical, electrical, plumbing, and HVAC systems to ensure smooth functionality and energy efficiency. Support and assist in training Engineering staff to enhance technical knowledge, safety awareness, and operational efficiency. Ensure all engineering areas, workshops, and plant rooms are clean, organized, and meet safety standards at all times. Prepare reports, monitor daily maintenance activities, and support the Duty Engineer with administrative and operational tasks as required. Act as Duty Engineer during designated shifts, ensuring smooth operation and prompt response to maintenance emergencies.

Requirements:

Previous experience as an Engineering Supervisor or Senior Technician in a 4- or 5-star hotel. Strong leadership, communication, and problem-solving skills. Professional appearance, positive attitude, and commitment to maintaining high operational standards. Excellent knowledge of building systems, preventive maintenance, and energy conservation practices. Proficiency in hotel maintenance management systems and Microsoft Office applications. Ability to multitask, handle pressure, and make sound decisions independently. Strong organizational skills and attention to detail. Flexibility to work various shifts, including weekends and public holidays.

How to Apply:

Submit your resume via Indeed or email to dxbkp.hr@gloria-hotels.com.

Job Type: Full-time