Our client is a leading Company in a leading Manufacturing Industry. They are now looking for an Employee Care Centre to join them.
Roles & Responsibilities
Monitors day-to-day operations assigned for Employee Care Centre to ensure compliance with the established standards and procedures.
Review teams\xe2\x80\x99 daily performance using ticketing & WebEx application
Oversees the handling of customer-related issues from inception till resolution
Drives customer satisfaction by pro-actively developing tools and resources to resolve issues and complaints.
Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
Bayt
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.