Job Description

As an Emarati Retail Talent at Lush you bring enthusiasm and passion for the Lush brand through a fresh and authentic customer, staff, and shop experience. You embody all the Essential Components of a Lush retail employee.

Customer Experience

Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge Educate customers on our brand values on the shop floor Be adaptable to different customer needs and adjust to varied traffic patterns Actively demonstrate products as part of the customer experience Using Random Acts of Kindness as explained by your manager to make your customer's day when you feel they need it the most Having a good level of awareness of the shop floor including urgency to help customers and excellent communication with the team
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Team Involvement

Show up to each shift with a positive attitude and ready to contribute to the team Contribute and engage in staff meetings and training sessions Be open to change and seek feedback from your team to grow your skills and add value to your shop Contribute to an environment where forward thinking, diversity, and inclusion are a part of your team Working as a team with everyone in the store, supporting each other and contributing to a vibrant atmosphere with a happy team and customers Taking directions and completing tasks as delegated by your management team to ensure the smooth running of the store

Operations and Brand Standards

Help create and maintain a customer-oriented and inviting shop atmosphere Be accurate and efficient on the till and with cash/credit card handling Maintain store cleanliness standards by using checklists and merchandise displays as needed Stock products display to appropriate levels and rotate stock for freshness Act in accordance with the behaviors outlined in lush training and policy materials Carry out opening and closing procedures efficiently and to a high standard Creating a professional, on brand presence on all social media channels your store uses Learning and adhering to the company policies and procedures that are communicated to you Merchandising according to the guidelines to create inviting, plentiful displays with fresh testers

Development and Progression

Using your reviews and monthly one-on-ones to take on board feedback and receive coaching to strengthen your development Learning from your team by sharing the best practices and product knowledge Taking ownership and responsibility in the store as directed by your management team, once trained and prepared to do so Staying up to date with the opportunities available to you in the company, by using internal bulletins and the website for reference When appropriate, supporting your management team in recruiting passionate, dedicated staff

Requirements

UAE national ONLY. (Emirati) Must be 18 plus years old of age Holding High School / Diploma or Bachelor certificate is a must. Excellent communication and interpersonal skills. Previous sales experience is an advantage. Motivated, proactive, and goal oriented. English well spoken. Able to submit a Fitness Medical Certificate Not having an Active Working Permit Should not be self employed

What we offer

Permanent Contract ( 5 hrs 24 hours per week). A supportive team environment where your input and opinion are valued. A progressive work environment that celebrates diversity. Paid birthday leave. A generous discount on LUSH products to keep you smelling and feeling fresh. A welcome pack of LUSH products and eco-friendly goodies. Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice. You become eligible for health insurance upon reaching Trainee Manager or Store Manager level.
Job Type: Part-time

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)
Location:

* Dubai (Required)