Job Title Embassy Jobs - Consular Assistant - Embassy of Uganda in UAE

Description

Job Title:

Organisation: Embassy of Uganda in UAE

Duty Station: Dubai, United Arab Emirates

Reports to: Deputy Head 0f Mission

About US:

The Ugandan Embassy in United Arab Emirates is a bilateral mission in Abu Dhabi and promotes Ugandan interests in United Arab Emirates. The Ugandan embassy is one of foreign representations in the United Arab Emirates and one of foreign representations in Abu Dhabi.

Key Duties and Responsibilities:

The incumbent will be responsible to the Deputy Head of Mission for performing the following duties; * Providing oral and written responses to public inquiries about consular services by delivering a high level of customer service, while being confident delivering difficult messages/managing expectations.

• Checking applications for consular services and following up with applicants regarding missing documents etc.
• Managing the emergency telephone hotline.
• Preparing applications for decision by the deciding officer.
• Providing advice/assistance to Ugandan citizens in difficulty in Dubai and the Northern emirates due to accident/illness/other emergency, queries regarding immigration status etc. including conducting research on the citizens behalf and liaising with the Ugandan and Emirati authorities on the citizens\' behalf where necessary.
• Ensuring Liaison Office travel advice is appropriate, accurate and up to date at all times.
• Maintain up to date registry of Ugandans in Dubai and the Northern Emirates.
• Receive and process payments for travel documents under the supervision of the Deputy Head of Mission.
• Maintaining an electronic and hard copy registry on all of the above and compiling monthly statistics on services and assistance provided.
• Monitor changes in Ugandan and UAE immigration law and in consultation with the immediate supervisor implement these changes.
• Maintaining an up to date data base of contacts of important Ugandan and host country authorities, members of the public and their legal representatives, airlines and tour operators.
• Maintain close links with local authorities including ,but not limited to, law enforcement, correctional facilities, medical examiners, hospitals, morgues and mental health facilities.
• Under the guidance of diplomatic staff, assist in managing the Liaison Offices social media and website communications on a regular basis.
• Assist with the organisation of official visits, representational events and cultural activities.
• Keep the Deputy Head of Mission informed of important developments at all times.
• Any other duties that may be assigned from time to time.

Qualifications, Skills and Experience: * The ideal applicants should hold a Bachelor\'s degree or above in in Political Science/Law/International Relations or Diplomacy, Economics, Administration, Management, Development studies, Conflict Studies, ICT, Social Work, Business Studies, Psychology, Arts, Journalism, Mass Communication or related field.

• At least three years working experience with a reputable organisation.
• Computer literacy (MS Word, Excel, email, Data management, internet, etc., and creative use of information technology.
• Proficiency in written and spoken English and Arabic.
• Excellent interpersonal skills, empathy and sound judgments.
• Proven skills in communication and ability to manage conflict.
• Willingness to work outside office hours when required.
• Ability to work to a high standard under a lot of pressure with minimal supervision with a focus to detail and customer service.
• Age: - Years

Terms and Conditions Of Employment: The successful candidate will be employed on full-time locally-engaged contract, subject to satisfactory completion of a six-month probationary period and will be based at the Uganda Embassy Liaison Office in Dubai. The position also provides other additional benefits. It will have an annual leave allowance of days per annum

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