Job Description

COMPANY DESCRIPTION:
Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org. POSITION DESCRIPTION:
The Education Program Specialist will report to and work directly with the Senior EL Program Manager to support key components of the English language, exchange, grants, and professional training program related work in Alexandria. Most of the Education Program Specialist's time will be devoted to English Language programs, certification, professional skills training, and grant organization activities. The specialist will also be responsible for all admin tasks related to English language Face to Face classes in Alexdandria RESPONSIBILITIES:
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Tasks and responsibilities for this position include, but are not limited to, the following:

• Issue payment requests for IC education support, instructors and trainers
• Issue requests for payment for corporate clients
• Assist in setting up Amideast Online attendance, quizzes and supplemental material and downloading grades for future reference
• Oversee Alexandria grant implementation in accordance with donor's requirements and set deliverables
• Organize and plan all procurement and logistics of Alexandria grants
• Manage and maintain data collection using the Proclass system for all grant and public students
• Prepare trainers' and teachers' schedules for grants
• Review and create timelines for any grant and maintain tractability of all reporting requirement
• Make travel arrangements including ticketing reservation, vehicle request, and visa applications for special grant programs
• Support Account managers & Senior EL Program Manager in corporate client enrollments, logistics, invoicing, and reporting
• Organize and arrange the EL public classes in Alexandria, PMP and soft skills courses/workshops and foresee all administrative aspects including attendance and evaluations
• Schedule trainers' and teachers' interviews in coordination with Senior EL Program Manager
• Meet regularly with the Senior EL Program Manager, Accounts Manager to remain informed of current services and to discuss possible additional services
• Perform certifications for educational documents and ensure courier process is adhered to
• Organize Amideast's participation in employment fairs, educational events and conferences as well finalizing registrations for all these events
• Organize Amideast U.S. university fair and ensure standardization with exchange and marketing department in Cairo
• Manage other tasks as assigned through the Senior EL Program Manager
• Act as a backup for Senior EL Program Manager in Alexandria

QUALIFICATIONS AND SKILLS: Required

• Ability to recognize and fulfill the clients' needs
• Fluent in English and Arabic
• Anticipate and react effectively to problems
• The ability to deal patiently with problems and complaints and to remain courteous when faced with difficult or angry customers
• Open and clear communicator.
• Initiate and stimulate cooperation within a team
• Multi-task oriented
• Bachelor's degree or equivalent
• Minimum 2 years experience in related field
• Excellent oral and written English communication skills
• Experience using Microsoft Word and Excel

Preferred:

• US Study or diploma
• Minimum TOEIC score of 700 or equivalent

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee's Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse. Job Type: Full-time