Job Description

s: E-Commerce Manager & Operations/Inventory Coordinator

1. -- E-Commerce Manager (Amazon / Noon / Talabat)

Location: Dubai

Company: SB Middle East Trading LLC

Type: Full-time

Role Summary

This role manages end-to-end e-commerce performance across Amazon.ae, Noon, and Talabat for a portfolio of 7-9 FMCG, petcare, nutraceutical, and agri-input brands. It covers listings, SEO, pricing, promotions, inventory planning, advertising coordination, and analytics.

Key Responsibilities

1. Marketplace Management

- Create and optimize listings on Amazon Seller Central & Noon Seller Lab

- Build keyword-rich titles, bullets, backend terms

- Oversee A+ content briefs and creative coordination

2. Pricing & Promo Strategy

- Manage pricing, bundles, discounts, and promotions

- Monitor competitor pricing and adjust weekly

3. Inventory Forecasting & Replenishment

- Coordinate FBA replenishment with ops team

- Maintain stock accuracy and minimize stock-outs/overstocks

- Track returns, aging stock, and removal orders

4. Advertising & Traffic

- Manage or coordinate Sponsored Products/Brands campaigns

- Analyze ACOS, ROAS, CTR and recommend optimisations

5. Ratings, Reviews & Customer Feedback

- Monitor reviews & rating health

- Coordinate necessary corrective actions

6. Reporting & Analytics

- Weekly dashboards (sales, traffic, conversion, ad spend)

- Brand-wise performance insights

Requirements

- 2-4 years Amazon Seller Central experience (mandatory)

- Experience managing multiple brands/SKUs

- Strong Excel/Sheets skills

- Understanding of Amazon PPC

- Good written English

- Highly organized and detail-driven

2. -- Operations & Inventory Coordinator

Location: Dubai

Company: SB Middle East Trading LLC

Type: Full-time

Role Summary

This role coordinates inventory, warehousing, 3PL operations, and replenishment workflows for all brands in the e-commerce portfolio. Works closely with Amazon FBA, Noon Express, and the in-house E-commerce Manager.

Key Responsibilities

1. Inventory Tracking

- Maintain daily stock levels across 3PL & Amazon FBA

- Track inward, outward, returns, and ageing

2. 3PL Coordination

- Manage inbound receiving and GRN

- Coordinate pick/pack with 3PL partners

- Ensure timely deliveries to Amazon/Noon warehouses

3. FBA Replenishment

- Prepare carton/pallet labels, ASNs, documentation

- Book delivery appointments and track completion

- Resolve stranded/blocked inventory issues

4. Outbound & Returns

- Manage returns, removals, consolidation

- Maintain accurate return records

5. Documentation & Compliance

- Ensure labels/barcodes meet platform standards

- Maintain shipment records & handover proofs

6. Cross-Functional Support

- Work with finance on warehouse invoice reconciliations

- Provide stock inputs for forecasting

Requirements

- 1-3 years e-commerce/warehouse coordination experience

- Familiarity with Amazon FBA (preferred)

- Strong Excel/Sheets skills

- Good communication skills

- Highly organized and reliable

Job Type: Full-time