Job Description

Position:

Ecommerce Client Support Specialist

Location:

RoboStores LLC, Al Quoz Industrial Area 3

Company:

RoboStores LLC

Position:

Ecommerce Client Support Specialist

Location:

RoboStores LLC, Al Quoz Industrial Area 3

Company:

RoboStores LLC

RoboStores LLC

is seeking a talented and detail oriented

Ecommerce Client Support Specialist

to join our growing Ecommerce team. The ideal candidate is a strong communicator, experienced in client/customer support, and confident in handling international clients with tact and professionalism.

Key Responsibilities:

1.Manage client requests and resolve issues efficiently while maintaining a positive customer experience.
2.Provide timely and professional support to clients via email, chat, or phone.
3.Coordinate with internal teams using online collaboration tools (e.g., Asana) to ensure smooth workflow.
4.Assist in managing online platforms such as Shopify, including basic troubleshooting and client guidance.
5.Maintain clear and accurate communication with clients regarding orders, services, and updates.

Requirements:

1.Female candidates only.
2.Strong verbal and written English communication skills. Advanced English proficiency is a major plus.
3.Prior experience in customer or client support, preferably with international clients.
4.Ability to remain tactful, professional, and solution-oriented in challenging situations.
5.Basic familiarity with online collaboration tools (Asana, Slack, etc.).
6.Experience with ecommerce platforms like Shopify is highly desirable.

Please send your CV along with a brief cover letter highlighting your customer support experience and English communication skills to_

customersupport@robostores.com

_

Job Type: Full-time