Job Description

Ecommerce Category Manager - GMG - Dubai, UAE
Position Overview
The Ecommerce Category Manager role at GMG in Dubai focuses on driving category growth across digital platforms by executing data-led trading strategies, optimizing site merchandising, pricing, promotions, and omnichannel fulfilment. This position plays a critical role in improving revenue, margin, and customer experience by translating insights into commercially effective actions.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Merchandise Planning and Buying
Salary: 12000-16000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support development and execution of ecommerce category strategies to maximize revenue, profitability, and customer satisfaction
• Analyze sales performance, market trends, and customer behavior to identify growth opportunities
• Monitor category KPIs including GPV, UPT, conversion, and AOV, taking corrective actions where required
• Prepare and present weekly and monthly performance reports with data-driven action points
• Manage daily trading operations including pricing, promotions, product readiness, and site merchandising
• Conduct daily site and app checks covering product availability, links, and visual merchandising standards
• Review onsite customer journeys to improve conversion funnels and user experience
• Update homepage menus, filters, and navigation in line with campaigns and local market trends
• Raise and test bugs, participate in UATs, and support rollout of new ecommerce features
• Maintain and execute trading calendars aligned with retail and promotional campaigns
• Coordinate content briefs and campaign readiness with relevant internal teams
• Ensure alignment of ecommerce pricing and promotions with local retail calendars
• Monitor competitor pricing and promotional activity
• Oversee omnichannel fulfilment performance, addressing SLA risks and stock availability issues
• Provide store-level and warehouse volume forecasts as required
• Review size and inventory health across key categories and products
• Partner with catalog and operations teams to ensure readiness for launches and seasonal ranges
• Identify and manage product activation and deactivation based on commercial performance
• Oversee inventory transfers across markets
• Manage and mentor direct reports, supporting performance management and professional development

Ideal Profile

• Experience in ecommerce category management, digital merchandising, or online retail operations
• Strong analytical skills with the ability to interpret sales, margin, and customer data
• Proficiency with ecommerce platforms and CMS tools such as Salesforce, Akeneo, or similar systems
• Advanced Excel and reporting skills within MS Office
• Strong organizational skills with high attention to detail
• Ability to collaborate cross-functionally with marketing, buying, merchandising, content, and operations teams
• Experience working with product managers on issue resolution and user experience improvements

Why Join Us

• Join a leading regional retail and wellbeing group with a strong digital growth agenda
• Exposure to multi-brand, multi-category ecommerce operations
• Collaborative work environment with opportunities for leadership and career progression
• Play a key role in shaping digital customer experiences across GMG platforms

About the Company
GMG is a global wellbeing company operating across retail, distribution, manufacturing, properties, and logistics. With a portfolio of leading international and home-grown brands across sport, everyday goods, and health and beauty, GMG operates across the Middle East, North Africa, and Asia, delivering scalable, customer-focused retail and ecommerce experiences across multiple markets.
Job Title Ecommerce Category Manager - GMG - Dubai, UAE
Ecommerce Category Manager - GMG - Dubai, UAE
Position Overview
The Ecommerce Category Manager role at GMG in Dubai focuses on driving category growth across digital platforms by executing data-led trading strategies, optimizing site merchandising, pricing, promotions, and omnichannel fulfilment. This position plays a critical role in improving revenue, margin, and customer experience by translating insights into commercially effective actions.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Merchandise Planning and Buying
Salary: 12000-16000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support development and execution of ecommerce category strategies to maximize revenue, profitability, and customer satisfaction
• Analyze sales performance, market trends, and customer behavior to identify growth opportunities
• Monitor category KPIs including GPV, UPT, conversion, and AOV, taking corrective actions where required
• Prepare and present weekly and monthly performance reports with data-driven action points
• Manage daily trading operations including pricing, promotions, product readiness, and site merchandising
• Conduct daily site and app checks covering product availability, links, and visual merchandising standards
• Review onsite customer journeys to improve conversion funnels and user experience
• Update homepage menus, filters, and navigation in line with campaigns and local market trends
• Raise and test bugs, participate in UATs, and support rollout of new ecommerce features
• Maintain and execute trading calendars aligned with retail and promotional campaigns
• Coordinate content briefs and campaign readiness with relevant internal teams
• Ensure alignment of ecommerce pricing and promotions with local retail calendars
• Monitor competitor pricing and promotional activity
• Oversee omnichannel fulfilment performance, addressing SLA risks and stock availability issues
• Provide store-level and warehouse volume forecasts as required
• Review size and inventory health across key categories and products
• Partner with catalog and operations teams to ensure readiness for launches and seasonal ranges
• Identify and manage product activation and deactivation based on commercial performance
• Oversee inventory transfers across markets
• Manage and mentor direct reports, supporting performance management and professional development

Ideal Profile

• Experience in ecommerce category management, digital merchandising, or online retail operations
• Strong analytical skills with the ability to interpret sales, margin, and customer data
• Proficiency with ecommerce platforms and CMS tools such as Salesforce, Akeneo, or similar systems
• Advanced Excel and reporting skills within MS Office
• Strong organizational skills with high attention to detail
• Ability to collaborate cross-functionally with marketing, buying, merchandising, content, and operations teams
• Experience working with product managers on issue resolution and user experience improvements

Why Join Us

• Join a leading regional retail and wellbeing group with a strong digital growth agenda
• Exposure to multi-brand, multi-category ecommerce operations
• Collaborative work environment with opportunities for leadership and career progression
• Play a key role in shaping digital customer experiences across GMG platforms

About the Company
GMG is a global wellbeing company operating across retail, distribution, manufacturing, properties, and logistics. With a portfolio of leading international and home-grown brands across sport, everyday goods, and health and beauty, GMG operates across the Middle East, North Africa, and Asia, delivering scalable, customer-focused retail and ecommerce experiences across multiple markets.
Post Details
Job Start Date
Salary from 12000.00
Salary to 16000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required