Duty Manager At Intercontinental Ras Al Khaimah Mina Al Arab Resort & Spa
Ras al-Khaimah, United Arab Emirates
Job Description
We like to lead from the front. So, we\xe2\x80\x99re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You\xe2\x80\x99ll champion our \xe2\x80\x98one team\xe2\x80\x99 approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions
A little taste of your day-to-day:
Every day is different at IHG, but you\xe2\x80\x99ll mostly be:
- Leading the way \xe2\x80\x93 managing guest experiences, team performance and hotel operations
- Prioritising workload and ensuring your team deliver authentic, memorable experiences
- Developing your team\xe2\x80\x99s skills to drive results that positively impact on hotel performance
- Having authentic conversations with guests to resolve issues, queries or concerns
- Being first point of contact for any critical emergency situations
What We need from you:
- Minimum Diploma or equivalent, some college preferred
- 2 years\xe2\x80\x99 front desk/guest service leader experience
- Resort experience is an advantage
- Must be fluent in spoken and written English
- Other languages may be preferred
- Basic mathematics skills
- Excellent communication, problem solving, reasoning and motivational skills
- Long periods of standing in the front desk areas and occasional lifting of heavy items
- Working knowledge of hotel property management systems like Opera beneficial
- Willingness to work evenings and weekends
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life \xe2\x80\x93 including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well \xe2\x80\x93 both inside and outside of work \xe2\x80\x93 and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you\xe2\x80\x99ll become part of our ever-growing global family. At IHG, we\xe2\x80\x99ve made a promise. As one of the world\xe2\x80\x99s leading hotel groups, we\xe2\x80\x99re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected \xe2\x80\x93 wherever they are in the world. Want to be part of the journey? As the world\xe2\x80\x99s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental\xc2\xae\xef\xb8\x8f brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you\xe2\x80\x99d like to embrace a world of opportunities, we\xe2\x80\x99d like to welcome you to the world\xe2\x80\x99s most international luxury hotel brand. Let\xe2\x80\x99s Go Further Together. Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1622761
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationRas al-Khaimah, United Arab Emirates
-
EducationNot mentioned