Job Description

Job Summary

An exciting role has arisen in the Housekeeping department at Burj Al Arab for a highly motivated and hardworking individual. The main purpose of this position is to provide a professional and personalized cleaning service to the quest in our suite's, ensuring at all times that guest requirements and preferences are met promptly by following the hotels processes and ensure the suites are maintained to the expected standard.

Duties and responsibilities of this role

• Report to duties on time with complete uniform.
• Sort out all soiled linens into different wash load.
• Use correct formula program for wash process.
• Operate all laundry machines correctly as per operating manuals.
• All guest and staff laundry must be checked and tagged by the marking machine.
• Make sure to use the correct colour marking tape when marking guest and staff laundry.
• All the uniforms must be checked and processed in the correct wash formula.
• Guest and colleague laundry should be pressed correctly always maintaining quality.
• Make sure all the guest laundry is checked and packed before delivery.
• Items should be thoroughly checked and stains to be treated before washing/dry-clean.
• Make sure all the production sheets are filled out correctly.
• Attend the training program as per training confirmations.
• Pick up and deliver all guest laundry items in a timely and professional manner.
• Aware of and applies the guiding principles at all times.
• Keep the laundry clean and tidy.
• Use equipment and chemicals in the correct manner as detailed in the Material Data Sheets, on the equipment/ container/ in SOPs.
• Keeps equipment clean and in good condition.
• Ask for advice prior to using any unfamiliar equipment or chemical.
• Executes any other task that may be required by the department.
• Controls the usage of guest amenities, laundry chemicals and supplies as well as uniforms and linen ensuring that there is no misuse.

Qualifications

The ideal candidate for this position will have the following experience and qualifications:

• Minimum High School certificate
• Minimum 1 year experience working with 5 star hotel laundries or commercial laundry
• Thorough with most equipment used in hotel laundry
• Knows and practise standards related to health & safety
• Able to practise one of the laundry skills efficiently
• Able to communicates effectively in English

Benefits

This position offers a highly competitive salary and package which include:

• Fully-furnished
• Shared-room accommodation
• Free transport to and from your place of work
• Uiform
• Laundry services

/li * Meals during working hours

• Flight allowance
• Medical and emergency dental coverage
• Life and accident insurance
• Retail and leisure discounts
• 50% discount off Jumeirah F&B Outlets and reduced hotel rates