Job Description

As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:

. Ensure guests are greeted upon arrival

. Open car doors for arriving and departing guests and escort them to the lobby

. Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries

. Ensure effective handover is done, gaining information from earlier shift

. Forward all guest complaints or problems to the manager on duty

. Perform any trips and drives with the hotel car / bus as requested

. Control all guests' car keys

. Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader

. Establish, promote and maintain good public relations while meeting or exceeding guest expectations

. Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum

. Ensure that airport / crew transportation flow is maintained effectively.

Requirements

Experience:

. Two or more years of work experience as a Driver, preferably in an international organization, or UN system with a demonstrated safe driving record.

. Experience in driving a variety of makes and models of vehicles, including vans, trucks and other kinds of motorized vehicles.

. Experience in defensive driving is desirable.

Knowledge & Skills:

. Knowledge of driving rules and regulations, chauffeur protocol and courtesies, local roads/waterways and conditions, and security issues.

. Knowledge of the vehicle loading capacity and other parameters.

. Knowledge of driving/boat operating rules and regulations applicable.

. Knowledge of safety standards and safety equipment (e.g. fire extinguishers, buoyant wearable safety devices, etc.).

. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

. Basic skills to assist in case of emergency, knowledge of first aid basic methods.

. Knowledge and ability to use radio, email, telephone, and other applications.

. Ability to assess vehicles for mechanical fitness and skills in minor vehicle repairs.

. Ability to demonstrate a client-oriented approach, high sense of responsibility, courtesy and tact