Map out driving routes ahead of time to ensure the most efficient trip
Pick up vehicles from customer locations as per the committed date and time
Inspect vehicles appropriately upon collection and document observations
Record and communicate customer concerns clearly on job documents
Handover vehicles to the workshop with complete documentation and notes
Ensure all customer belongings are checked and removed before each transaction
Maintain vehicle cleanliness and comfort at all times
Arrange and attend regular service appointments; report any issues promptly
Ensure all reported customer concerns are rectified before returning the vehicle
Deliver the vehicle back to the customer in proper condition and on time
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