Job Description

Drilling and Completions Data Analyst

Do you enjoy creating innovative and strategic solutions to solve complex problems?

Would you like the opportunity to learn cutting-edge technology?

Join our Field Service team

As a Drilling and Completions Data Analyst, you will be responsible for data management, incident management, and support of real-time drilling applications, wireline and completions data. This position demands the highest level of customer service to internal and external customers and will challenge your ability to perform activities in a high-paced environment.

Partner with the best

As a Drilling and Completions Data Analyst, you will be responsible for:

Creating wells in application(s), creating users, adding or updating user rights, configuring information feeds, and troubleshooting real-time well data Managing the day-to-day data entry and data quality control tasks Providing application support to customers in person and via email and/or phone Tracking incidents and requests using the Baker Hughes management system Troubleshooting or escalating issues to resolution Interacting directly with customers to triage application-related issues and driving prompt resolution by working with teams involved in the process Maintaining, developing, and following company standard operating procedures Providing timely and proactive communications to stakeholders on significant issues and developments Following all Knowledge-Centered Support processes and methodologies Working with regional and global teams to ensure onboarding of new customers, ensure service continuity, and information security Providing training on individual product applications Communicating recurring issues and facilitating continuous improvement Managing additional projects when assigned

Fuel your passion

To be successful in this role you will:

Have a Bachelors Degree in IT, systems, petroleum engineering and/or related fields Have a minimum 3 years of operational experience in the Oil & Gas industry Have knowledge of ITIL methodology (preferred) Have experience in internal and external customer service and management Have an advanced level of English, Arabic language skills are an advantage
Have excellent written and verbal communication skills Have the ability to work independently on projects, as well as being highly collaborative and a team-oriented individual

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

For us flexibility works both ways, we work with global customers and have annual targets, so as long as we can respond and deliver to these we can offer a lot of flexibility in this role. Talk to us about your desired flexible working options when you apply

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and well-being activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.



Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.