Job Description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.


Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

We are seeking a professional and friendly Doorman to join our esteemed hospitality team at Swissotel Corniche Park Towers, Qatar. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and memorable experience from the moment they arrive at our establishment.

Greet and welcome guests with a warm, professional demeanor, assisting them in and out of vehicles Open doors for guests, paying special attention to children, elderly, and individuals with disabilities Manage vehicle parking procedures, coordinating with valet staff as needed Stay informed about hotel facilities, local attractions, and current events to provide accurate information to guests Assist with luggage handling, ensuring safe and efficient transport to and from guest rooms Direct and control traffic flow at hotel driveways to maintain safety and order Collaborate with security personnel to implement and uphold safety procedures Handle guest inquiries and requests promptly and courteously Assist with valet parking duties when required, including issuing tickets and retrieving vehicles Maintain a clean and organized entrance area Report lost and found items according to established protocols Adapt to changing situations and handle multiple tasks efficiently Uphold the highest standards of customer service at all times

Qualifications

Genuine passion for delivering exceptional guest service Excellent interpersonal and communication skills Strong problem-solving abilities and attention to detail Highly organized with the ability to multitask effectively Physical stamina to stand for extended periods and assist with luggage Ability to work well under pressure and maintain a calm, courteous demeanor Proven track record of reliability and responsibility Team player with a collaborative attitude Flexibility to work various shifts, including weekends and holidays Valid driver's license for occasional valet parking assistance Familiarity with local customs and etiquette in Doha, Qatar Multilingual skills are highly advantageous Previous experience in hospitality or customer service is preferred High school diploma or equivalent

Additional Information

Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits