Job Description

Job Category: Hotel-Front Office
:
First impressions count. We're seeking a Doorman who can offer a warm welcome, open doors to exceptional service, and ensure every arrival and departure feels effortless and memorable.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:

• Welcome all arriving guests; assist guests with front door and unloading luggage from vehicles. Alert management of any suspicious activities or characters.
• Summon taxis, shuttle drivers, or valet parking attendants upon guest request.
• Coordinate baggage handling with bell-persons and/or luggage attendants; may assist with luggage handling as necessary.
• Assist departing guest with all luggage and transportation needs; invite departing guests back to the hotel and thank them for visiting.
• Perform other duties as assigned such as ensuring the hotel entrance is free of litter and debris.

What We need from you:
High School diploma or equivalent, and one year guest service or doorperson experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:

• Carrying, pushing, or lifting items weighing up to 100 pounds
• Handling objects such as luggage
• Bending, stooping, kneeling

OTHER

• Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
• Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc..
• Required to work nights, weekends, and/or holidays.

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.

Skills Required