Job Description

Door Lady



Shangri-La Group | Abu Dhabi, United Arab Emirates



About Us



Find Your Shangri-La in Shangri-La.



Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.



As we look ahead to new horizons, we invite you to join the world of Shangri-La -- shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.



Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.



Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi



As a Door Lady, you will create a welcoming first impression by greeting guests with professionalism and warmth at Shangri-La hotel entrance. You will assist with door services, guest arrivals, and departures while maintaining Shangri-La service standards. Also, you will coordinate closely with Concierge and Front Office teams to ensure smooth guest flow and safety.

Key Responsibilities:

Greet guests courteously upon arrival and departure, ensuring a positive and lasting impression.

Open doors, assist guests entering and exiting the hotel, and manage traffic flow at the entrance.

Coordinate with Concierge and Bell Services to support guest assistance and luggage handling.

Monitor the entrance area to ensure cleanliness, order, and guest safety always.

Provide basic guest assistance and directions while maintaining a professional and polished presence.

About You:

Excellent interpersonal and guest service skills with a friendly attitude.

High attention to grooming, posture, and personal presentation.

Ability to remain calm, observant, and proactive in a high-traffic environment.

Strong teamwork skills and ability to coordinate with multiple departments.

Reliable, courteous, and committed to 5-star luxury service standards.

High school certificate or equivalent qualification.

Previous experience in a guest-facing or hospitality role is preferred.

Formal training in customer service or luxury hospitality standards is an advantage.

Why Join Us:

A workplace that values your passion and supports self-realization and personal growth.

Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.

Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.

Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.



We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.



We appreciate your interest in joining us. Please note that only successful candidates will be contacted.