DOOR HOST Job in Andaz - Doha, DAW, QA

Door Host

Doha, DAW, QA, Qatar

Andaz

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Job Description

Summary

Duties and responsibilities related to the Door Host role:

Provide the first warm and professional welcome to all arriving guests, opening vehicle and hotel doors with a genuine smile. Assist guests immediately upon arrival by unloading

luggage

from cars and taxis, ensuring it is handled with care and properly tagged. Transport guest luggage promptly and safely to their rooms using bell carts, explaining room features (lights, AC, etc.) upon entry. Manage the flow of traffic at the hotel entrance (porte-cochere), ensuring the driveway remains uncongested and accessible for arriving vehicles. Coordinate efficiently with

Valet Parking

to ensure guest vehicles are parked and retrieved quickly. Arrange transportation for guests by hailing taxis or coordinating with private drivers, providing them with clear directions to the guest's destination. Manage the secure storage of guest luggage in the designated

luggage room

for early arrivals or late departures, maintaining accurate records. Maintain the cleanliness and presentation of the hotel entrance, lobby, and bell desk area at all times. Assist guests with special needs, such as providing wheelchair assistance or using umbrellas during inclement weather to escort them to/from vehicles.
Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience in hotel operations * Good customer service, communications and interpersonal skills are a must

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