Domestic And International Operations Officer
Dubai, United Arab Emirates
Job Description
Key Responsibilities: Market Research & Forecasting:
- Conduct in-depth research on global agriculture commodities markets, including crops, livestock, and related products.
- Collect and analyse data on market trends, pricing, supply and demand dynamics, and regulatory changes.
- Monitor geopolitical events and their potential impact on the agriculture commodities market.
- Develop forecasts and projections for agriculture commodities pricing and market trends.
- Collaborate with other departments to align trading strategies with market expectations.
- Identify and establish relationships with potential domestic and international customers and suppliers in the agriculture commodities trading industry.
- Conduct market research to identify new business opportunities and emerging trends.
- Track and analyse the activities and strategies of competitors in the agriculture commodities trading sector.
- Identify competitive strengths and weaknesses and provide recommendations for our company\'s market positioning.
- Coordinate and manage the end-to-end order process, including order placement, shipment scheduling, and tracking.
- Ensure all orders meet regulatory compliance and quality standards.
- Collaborate with logistics partners to arrange efficient and cost-effective transportation.
- Liaising effectively with carriers\xe2\x80\x99 (shippers and freight forwarders) to manage and execute customer ocean freight full container load (FCL) bookings.
- Monitor the progress of shipments, resolve any issues, and ensure on-time delivery.
- Oversee the payment process for both customers and suppliers, ensuring timely and accurate transactions.
- Handle payment disputes and discrepancies with professionalism and efficiency.
- Maintain accurate records of all transactions and documentation.
- Ensure compliance with all relevant regulations and trade laws.
- Build and maintain good relationships within the company and with external parties (new and existing vendors).
- Monitor and maintain accurate inventory records of agricultural commodities.
- Implement and maintain inventory control procedures to minimize losses and discrepancies.
- Conduct regular stock counts and reconcile variances.
- Supervise the receipt, storage, and dispatch of inventory.
- Ensure compliance with safety and quality standards in all warehouse activities.
- Collaborate with logistics teams to coordinate timely shipments and deliveries.
- Timely management of multiple lines of communication between suppliers, shippers, customers and internal parties.
- Maintaining customer satisfaction by keeping them updated on the progress of their orders and following-up tidily their provided shipping instructions -planning it accordingly with the concerned departments.
- Provide exceptional customer service by addressing inquiries, concerns, and issues promptly.
- Follow up claims with concerned departments and maintain high customer retention rate.
- Maintain strong relationships with customers and suppliers to foster long-term partnerships.
- Generate regular market prices report and Agriculture seasonal reports for concerned regions.
- Generate regular follow-up reports on order status (shipment progress, and payment updates) for multiple accounts in various stages of completion in a highly time sensitive environment.
- Compile end-of-order reports to evaluate performance and identify areas for improvement.
- Develop and execute marketing strategies to promote our services.
- Collaborate with management to set clear marketing objectives and key performance indicators (KPIs).
- Coordinate & assist in content creation, advertising, and promotional activities.
- Create engaging and informative content, including blog posts, articles, and social media posts, related to agriculture commodities trading.
- Monitor campaign performance, analyse results, and adjust strategies as needed to optimize outcomes.
- Bachelor\xe2\x80\x99s degree in business, International Trade, or a related field (Mandatory).
- MSc in Supply chain, International Trade, or a related business field (preferred).
- Proven experience in operations, logistics, or international trade.
- Strong understanding of agriculture commodities trading.
- Excellent communication and negotiation skills.
- Proficiency in using industry-specific software and tools.
- Strong analytical skills and attention to detail.
- Ability to work in a fast-paced and dynamic environment.
- Multilingual skills are a plus.
- Willingness to travel domestically and internationally, if required.
- Driving licence.
- Willing to work under-pressure and overtime
- Dubai (Required)
- Dubai: Relocate before starting work (Required)
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Job Detail
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Job IdJD1595175
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned