Job Description

- Dispatcher (Entry Level, Food & Beverage)

Position:

Dispatcher

Department:

Food & Beverage

Job Purpose:

The Dispatcher is responsible for coordinating and assigning delivery orders, communicating with drivers/riders, and ensuring that food and beverage items are delivered to customers on time. This entry-level position supports smooth day-to-day delivery operations.

Key Responsibilities:

Receive and assign delivery orders to drivers/riders based on location and availability. Ensure timely dispatch and monitor the progress of deliveries. Communicate with drivers/riders throughout their shift to provide support or reroute if needed. Keep accurate records of orders dispatched and deliveries completed. Report any delivery delays, issues, or incidents to the supervisor immediately. Assist in coordinating vehicle schedules and ensuring drivers comply with company policies. Support the operations team with general logistics duties when required.

Requirements:

High School Diploma or equivalent. Good communication skills in English (Arabic or Hindi is an advantage). Basic computer knowledge (Excel, email, dispatch or GPS systems). Strong organizational and multitasking abilities. Ability to remain calm and handle issues in a fast-paced environment. Flexible to work shifts, weekends, and public holidays as required.
Job Types: Full-time, Permanent

Application Question(s):

Are you available to join immediately or any notice period Current and expected salary Do you have experience in Food & Beverage industry * Do you have Food Handler Certificate