Job Description

About Gro:
Gro Intelligence is tackling two of the biggest problems facing the world today: food security and climate change. We understand and quantify the complex interplay between food, weather, trade, agriculture, and macroeconomic conditions in a world upended by climate change, a growing population, and more. The team at Gro has built a platform that allows businesses, non-profits, and governments to better plan for and adapt to these changes. With offices in Nairobi, New York, and Singapore Gro has the financial backing of prominent investors such as TPG Growth, Intel Capital, Data Collective, and GGV. Gro is a diverse, intellectually curious team of technologists, scientists, and business professionals united by a shared commitment to build AI that addresses agriculture, food, and our climate on the most fundamental level. The Director, Program Management will be responsible for coordinating and driving completion of program plans and implementations that span multiple teams while also making solution delivery outcomes more predictable and reliable. This role will build and lead a customer facing organization that works with key internal and external stakeholders on delivering programs effectively and on time. The ideal candidate will also create and manage clear communication channels with stakeholders while building frameworks and processes that enable a high level of operational efficiency. This is a strategic role that will drive outcomes by championing an execution-first mindset. This Director, Program Management will be initially based in Abu Dhabi, UAE and also be a key contributor in expanding Gro's business in the wider region.
What you'll do

• Identify, quantify and deliver results for key program deliverables and timelines
• Lead the hiring of team members to support program delivery
• Act as interface between clients and internal Gro teams
• Oversee and drive large and complex technical and product-oriented programs that have a direct measurable impact on strategic customer goals
• Partner with Sales, Marketing, Product Managers, Engineering Leads, and other Subject Matter Experts (SME) and stakeholders to ensure that projects are effectively prioritized, resourced, managed, and delivered as well as to ensure alignment on plans
• Provide various stakeholders with the information necessary to enable accountability
• Support (and coach, when necessary) project teams and stakeholders to plan, execute, monitor, and control their projects
• Break down a product or feature into manageable pieces and identify their dependencies
• Design and implement common and lightweight processes, solutions, and best practices to facilitate communication, clarity, and transparency as well as empower stakeholders to perform their roles when it comes to executing projects effectively
• Contribute to a training and onboarding plan that supports agreed upon customer goals
• Communicate ongoing program status, issues, roadblocks and outcomes in a timely manner

What we're looking for

• 10+ years of experience as a project or program manager for software development/implementation projects at a SaaS based tech company, preferably in one or more of the following industries:

• Financial Services
• Agri-business
• Consumer Packaged Goods (CPG)
• Supply Chain
• Public Sector

• Proven history of success
• Strong leader, educator, and coach
• Business or technical degree (or equivalent practical experience) and a genuine passion for ensuring success of customers
• Excellent communication and organizational skills to foster collaboration between stakeholders
• An execution-first mindset with a focus on rolling out processes in a sustainable fashion
• Comfort in operating autonomously across multiple teams in different time zones, demonstrated critical thinking and thought leadership.
• Comfort in navigating ambiguous, complex, evolving environments
• Laser-focused on impact and achieving outcomes
• Willing to travel/work at customer site(s) as needed

Gro was founded in 2014 and currently has offices in Nairobi, New York, and Singapore. The company was built on diversity and the knowledge that artificial intelligence is only as good as the human intelligence behind it. Gro's team represents the world it is modeling. At the company, we speak more than 27 languages and we comprise a wide range of experts, from agronomists and crop scientists, to mathematicians, engineers, data scientists, market research analysts, designers, historians, and philosophers. Our culture fosters collaboration between people of extremely different backgrounds that allows us to accomplish things that would otherwise seem impossible.
Gro Intelligence is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know. Job Type: Full-time