Job Description

Director, Operations & Growth - Infinity Design

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About Infinity Design

Infinity Design is an AI-powered Digital Design Agency, and a business unit of Infinity AI - a holding company that scales AI-driven businesses in essential service sectors.


Infinity AI is a joint venture between Infinity Constellation in NYC and Tier 1 regional MENA investors.


We are seeking a

Director

for the launch of our AI-powered Digital Design Agency,

Infinity Design

.




In this role, you will own the

machine

of the studio--pipeline, scoping, delivery, profitability, and growth. You set goals, orchestrate people and process, maintain clear visibility in our tools, and keep work on time, on budget, and at a premium standard. You'll also sell: qualify leads, shape proposals, and close retainers/projects.

Responsibilities

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Commercial & growth

Build and manage a sales pipeline, run discovery, shape proposals/SOWs, and close. Price work for margin; structure retainers; model resourcing and capacity. Forecast revenue and own quarterly targets

Delivery & operations

Maintain end-to-end visibility across projects in Jira/Asana; ensure tickets, scopes, and dates are correct. Guardrails on scope: track hours, change requests, and

enforce edit limits

; escalate and renegotiate as needed. Sequence work to avoid bottlenecks; keep WIP flowing; unblock teams fast. Resource planning: staff projects, manage partners/freelancers, and keep utilisation healthy.

Client leadership

Set objectives and success metrics per engagement; run key status calls; ensure expectations are managed. Step in to address risks early; keep relationships strong and reference-worthy.

Team & process

Establish lightweight operating rituals (intake, planning, standups, reviews, retros). Coach PMs/Coordinators; partner with the Lead Designer on resourcing and quality gates. Codify playbooks, templates, and dashboards for repeatability and scale.

Qualifications

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6-10+ years in digital/brand/creative environments with

director-level

ownership (operations, delivery, or account/growth). Proven record

selling

and delivering projects/retainers profitably. Tool literacy:

Jira/Asana

, Figma (read/comment), Adobe Suite (familiarity), Google Workspace, Notion, CRM. Financial fluency: pricing, margin, utilisation, capacity planning, forecasting. Excellent stakeholder management and crisp written/spoken communication. Bias to

ship

--you balance quality with velocity and protect the schedule.

Nice to have

----------------

Experience in MENA markets; Arabic a plus. Familiarity with Webflow/Framer workflows and vendor management. Comfortable leveraging AI to speed ops (reporting, proposals, analysis).

What We Offer

A once-in-a-decade opportunity to build Infinity MENA's Design business from scratch. Immediate impact with clear trajectory as an early hire Competitive compensation * A collegial, ambitious culture that balances innovation with discipline.