Job Description

Job Title Director of Spa and Leisure Facilities

Description

We are looking for a brilliant Director of Spa and Leisure Facilities - Immediate Start - Urgent Role to join our passionate team at Marriott International, Inc in Dubai.
Growing your career as a Full Time Director of Spa and Leisure Facilities - Immediate Start - Urgent Role is an amazing opportunity to develop competitive skills.
If you are strong in creativity, cooperation and have the right experience for the job, then apply for the position of Director of Spa and Leisure Facilities - Immediate Start - Urgent Role at Marriott International, Inc today!

We are on the lookout for a resourceful Director of Spa and Leisure Facilities - Immediate Start to join our incredible team at Marriott International, Inc in Dubai.
Growing your career as a Full Time Director of Spa and Leisure Facilities - Immediate Start is an incredible opportunity to develop relevant skills.
If you are strong in critical thinking, adaptability and have the right experience for the job, then apply for the position of Director of Spa and Leisure Facilities - Immediate Start at Marriott International, Inc today!

We are looking to hire an expert Director of Spa and Leisure Facilities to join our dynamic team at Marriott International, Inc. in Dubai.
Growing your career as a Full Time Director of Spa and Leisure Facilities is an awesome opportunity to develop exceptional skills.
If you are strong in people management, presentation and have the right initiative for the job, then apply for the position of Director of Spa and Leisure Facilities at Marriott International, Inc. today!
Job Number 22155568
Job Category Spa
Location Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

• Selects vendors for spa retail operations and managing contract agreements.

• Oversees retail product research, product selection and purchasing, product display.

• Manages supply inventories and purchasing control, including uniforms.

• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.

• Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.

• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.

• Ensures spa services are included in all property-related marketing and advertising.

• Identifies and recommending new products and product enhancements to remain competitive in the market.

Managing Spa Revenue Management Strategy

• Monitors and Manages the payroll function.

• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Administers the performance appraisal process for direct report managers.

• Develops business goals and creates appropriate development plans.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Solicits employee feedback, utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.

• Celebrates successes and publicly recognizes the contributions of team members.

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world's most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection. Company Benefits:
? Learning opportunities
? Opportunities to grow
? Advantageous package Company Benefits:
? Learning opportunities
? Opportunities to grow
? Competitive salary
Company Benefits:
? Excellent benefits
? Opportunities to grow
? Attractive package

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