Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS



As Director of Food and Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team, and consistent guest satisfaction.

Summary of Responsibilities:
Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:

• The mandate of the Director of Food and Beverage is to plan and direct the Hotel\'s food and beverage operations, ensuring the balance between delivering excellent guest service, maximizing profitability, and supporting the development of all colleagues to their highest potential.
• Consistently offer professional, friendly, and engaging service.
• Strong floor presence and visibility at all times;
• Participate actively at Executive Committee and Revenue Management meetings.
• Assist in the preparation, presentation, and subsequent achievement of the hotel\'s Business Plan, which includes the annual Operating Budget, Marketing and Sales Plan, Capital Budget, and Strategic Plan.
• Ownership and implementation of the Hotel\xe2\x80\x99s strategic plan and accompanying tactics for success.
• Ensure the development and accuracy of monthly, quarterly, and annual financial outlooks for the Food & Beverage Division.
• Coordinate the planning and implementation of Food and Beverage capital projects.
• Role models our service promises and Heartist culture, ensuring all reporting departments have a keen focus on the delivery of our service essentials.
• Ensure the highest Guest Service Satisfaction results by monitoring and analyzing VOG reports and LQA standards and implementing appropriate action plans.
• Ensure full compliance with Hotel operating controls and seek innovative ways to improve performance regularly.
• Develop menus, promotions, specifications, and standards for all food and beverage operations.
• Work with the food & beverage team to develop signature services for each outlet and Banquets Department.
• Look out for food and beverage trends and implement the best of them to remain the industry leader.
• Seek opportunities to create awareness and positioning through community involvement and exposure in local media and the local scene.
• Ensure the smooth operation and coordination of the food and beverage operating departments through their respective Department Heads.
• Active involvement in the recruitment process for all food & beverage positions to ensure the hiring of the very best candidates.
• Support, guide, direct, and develop Supervisors and Managers in providing direction.
• Ensure regular, effective communication with all food & beverage colleagues through daily shift briefings, individual departmental communication meetings, and daily interaction in all departments.
• Key member of the Leadership and Crisis Management teams.
• Other Duties as assigned.

Qualifications

• Previous senior leadership experience within sales required.
• Computer literate in Microsoft Windows applications and or relevant computer applications required.
• University/College degree in a related discipline is required.
• Excellent communication skills, both written and verbal, required.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable.
• Ability to focus attention on guest needs, remaining calm and courteous.
• 5 to 7 years of progressive management experience in hotels, restaurants & operations management.
• Excellent culinary and beverage knowledge.
• Familiarity with general accounting principles and policies.
• Ability to analyze data and trends and create strategies for improvement.
• Excellent interpersonal skills and a team player attitude.
• Innovative, creative, and willing to take risks.
• Results-oriented with the ability to be flexible and work well under pressure.
• Bilingual in both official languages is an asset.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Accor