Job Description

Job Summary
Standard Chartered Bank is seeking a proactive and strategic Digital Channels Lead to drive the deployment and commercialisation of digital capabilities across Transaction Banking in Africa and the Middle East. This role is pivotal to advancing our digital agenda across Cash, Trade, Financial Markets, and related Corporate & Investment Banking (CIB) segments
You will spearhead the delivery and adoption of platforms such as Straight2Bank, Standard Chartered (SC) PrismFX, Application Programming Interface (API) banking, and digital onboarding tools-aligning with both strategic and regulatory priorities. The position requires close collaboration with internal and external stakeholders to ensure seamless delivery of client-centric digital solutions.
Key Responsibilities
Keeping the lights on (KTLO)

• Oversee deployment of digital platforms including Straight2Bank (Host-to-Host, Web, Mobile, Society for Worldwide Interbank Financial Telecommunication (SWIFT)), Application Programming Interface (API) solutions, Standard Chartered (SC) PrismFX, and Straight2Bank Pay.
• Ensure effective localisation, implementation, and user testing of new capabilities across client segments (Corporate & Investment Banking (CIB), Financial Institutions, Financial Markets).
• Translate market and regulatory requirements into digital solutions, working closely with product and technology teams

Commercialization (across all products, client segments)

• Drive market adoption of digital solutions through frontline training, client engagement, and internal awareness campaigns.
• Represent the bank in Requests For Proposals (RFPs), client meetings, and industry events-demonstrating Standard Chartered Bank's (SCB's) digital leadership.
• Support digital initiatives including usage optimisation (e.g., e-ratio), dormancy reduction, and competitor benchmarking.

Strategic Projects & alignment to strategic Transaction Banking (TB) priorities

• Lead digital efforts for regional and group-level strategic projects, such as International Organization for Standardization (ISO) migration, cybersecurity enhancements, and blockchain use cases.
• Collaborate on Paytech integration and co-creation with clients in emerging technologies like Artificial Intelligence (AI) and digital assets

Governance, Compliance & Risk

• Act as country owner for channel governance documentation, ensuring full compliance with group and local regulatory requirements.
• Proactively address audit findings and mitigate digital channel risks in collaboration with Legal, Compliance, and Technology.
• Maintain awareness of evolving regulations (e.g., data sovereignty, open banking) and align platform readiness accordingly

Key Stakeholders
Internal: Transaction Banking (TB) Sales, Product, Client Services, Legal & Compliance, Marketing, Digital Channels & Platforms Teams, Technology, Operations
External: Corporate Clients, Regulators (as required), Vendors & Industry Partners
Qualifications and Experience

• Master's degree in Computer Science, Finance, or Business Administration (Finance major preferred)
• Strong knowledge of transaction banking digital platforms, regulatory frameworks, and channel architecture
• Excellent communication, presentation, and stakeholder management skills
• Fluent in English (Arabic is an added advantage)

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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