Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You’ll fit right in. Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays. Think you know us? Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive. Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness. If you think you could support Visa as Director, Commercial Learning Consultant, Central Europe, Middle East and Africa we want to hear from you – together, let’s make Visa a great place to work. What’s it all about? The Director, Commercial Learning Consultant, CEMEA will be a key member of Visa University’s Global Learning Delivery organization in CEMEA, reporting to the Regional Head of Learning. This individual will play the lead role in consulting with business stakeholders to understand commercial learning objectives and driving & implementing learning solutions across the region. The successful candidate will collaborate with regional leaders to gain a deep understanding of commercial capabilities, across both sales and client services, required to grow and optimize Visa’s commercial strategy. The ideal candidate is passionate about driving commercial methodologies in a multi-faceted function such as consulting, has advanced experience with the sales life cycle, sales & client services technical elements, consultative selling, financial acumen and the payments industry. This individual should also have experience with generating revenue, creating new business and be able to maximize sales leader and salesperson effectiveness. This individual will also be responsible for leading the effective creation, enhancement and delivery of client-facing training. This should encompass content design, facilitation of engaging live and virtual training programs and conducting 1:1 coaching to drive performance results. What we expect of you, day to day.

• Build deep, trusted partnerships and manage relationships with the CEMEA regional Leadership Teams, Function Leaders and People Business Partners to understand commercial learning goals and needs, gain buy-in to proposed initiatives, and drive impact.
• Serve as the lead regional Subject Matter Expert (SME) on Visa University’s commercial programs and learning solutions that have already been developed for global implementation and scale into region.
• Lead collaboration with business stakeholders to develop and deliver regional training needs assessments, analyse sales and client service-related challenges, and work with the VU Commercial College to create programs that meet current and future skills and development needs.
• Champion and exemplify excellence in facilitation to deliver content in a simple and effective way. Foster a safe environment to have productive discussions, promoting and inspiring a culture of learning that encourages continuous performance improvement, innovation, and learner engagement.
• Develop and scale regionally-originated commercial learning solutions and identify and manage local strategic external vendors and partners to support these programmes.
• Use knowledge of commercial processes and methodologies to design, develop, and implement selling-focused learning solutions aligned with business priorities and initiatives to ensure effective delivery and relevance of content.
• Contribute to the evolution and application of sales competency models for specific business roles related to selling as well as supporting the development of subject matter experts and VU Faculty.
• Act as lead consultant on curriculum design and development to create impactful, regionally tailored content, blended-learning and non-training deliverables that will achieve the goals of the Sales and Client Services organizations.
• Provide coaching to Account Executives and Client-facing teams. Create strategic learning roadmaps for new hires and the ongoing development of existing employees
• Build long-term business relationships with various groups within the organization to ensure client facing roles have the right skills to excel in their jobs and the support they need - providing the knowledge, coaching, tools and inspiration.
• Demonstrate a strong knowledge of the business, including internal and external trends, and keep up to date with Visa’s business, the payments industry and regional nuances.

Think you have what it takes? If you are interested in a career that will challenge and inspire you – we’d love to hear from you! Diversity & Inclusion Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back. By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.