Job Description

Job Title Director CCS

Description

Want to receive job alerts for similar jobs?


We are searching for a resourceful Director CCS to join our productive team at in Dubai.
Growing your career as a Full Time Director CCS is a fantastic opportunity to develop productive skills.
If you are strong in critical thinking, cooperation and have the right experience for the job, then apply for the position of Director CCS at today!
Additional InformationArabic SpeakingJob Number 22178593Job CategorySales & MarketingLocationThe Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab EmiratesVIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeManagement
JOB SUMMARY
Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.
CANDIDATE PROFILE
Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES
Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.
• Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.
• Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Recommends booking goals for sales team members.

Managing Sales Activities

• Monitors all day to day activities of direct reports.
• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
• Assists Revenue Management with completing accurate six period projections.
• Reviews guest satisfaction results to identify areas of improvement.

Building Successful Relationships

• Develops and manages relationships with key stakeholders, both internal and external.
• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.
• Interacts with guests to obtain feedback on product quality and service levels.
• Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
• Utilizes all available on the job training tools for employees.
• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

Additional Responsibilities

• Executes and supports the brand's Customer Service Standards and property's Brand Standards.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Benefits of working as a Director CCS in Dubai:
? Excellent benefits
? Opportunities to grow
? Attractive package
Apply Now
Similar Food Beverage Executive jobs in the UAE
grabjobs.co asks for your consent to use your personal data to:
perm_identity Personalised ads and content, ad and content measurement, audience insights and product development
devices Store and/or access information on a device
Some vendors may process your personal data on the basis of legitimate interest, which you can object to by managing your options below. Look for a link at the bottom of this page or in our privacy policy where you can withdraw consent.

You have applied correctly

A message has been sent to the employer, you are going to receive the reply soon. Good luck!

You have applied correctly

The request has been sent correctly. However, we have seen that your resume is incomplete. We highly recommend you to fill it to let the employer know you. These are the fields you have empty: