Digital Portal Management Specialist
Dubai, United Arab Emirates
Job Description
We are seeking a highly skilled and motivated Digital Portal Management Specialist to join our team. The successful candidate will be responsible for the day-to-day management of our company\'s digital portal, ensuring its efficient operation and optimal performance. The role will involve working closely with the marketing, IT, and customer service teams to ensure the portal\'s success and user satisfaction. Key Responsibilities:
- Manage the digital portal\'s day-to-day operations, ensuring its smooth and efficient operation.
- Develop and maintain the portal\'s content and user interface, ensuring its relevance, accuracy, and user-friendliness.
- Collaborate with the marketing team to develop and implement digital marketing campaigns that drive traffic and engagement to the portal.
- Work closely with the IT team to ensure the portal\'s technical infrastructure is up to date, secure, and scalable.
- Identify and resolve technical issues related to the portal\'s performance and functionality.
- Analyze user behavior and feedback to improve the portal\'s user experience.
- Develop and implement strategies to increase user engagement and retention.
- Collaborate with the customer service team to ensure the portal\'s functionality meets customer needs and expectations.
- Monitor and analyze key performance indicators (KPIs) to measure the portal\'s success and identify opportunities for improvement.
- Keep up to date with industry trends and best practices related to digital portals and recommend changes to improve the portal\'s performance.
- Bachelor\'s degree in Computer Science, Information Technology, Marketing, Business, or a related field. \xe2\x80\xa2 Proven experience managing digital portals and web platforms.
- Strong technical skills, including proficiency in HTML, CSS, JavaScript, and content management systems (CMS).
- Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Analytical mindset, with the ability to analyze and interpret data to inform decision-making.
- Strong attention to detail and quality assurance skills.
- Experience in digital marketing, user experience design, or customer service is a plus.
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Job Detail
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Job IdJD1524895
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned