Job Description

As our

E-Commerce Assistant

, you'll play a key role in managing our online sales platforms (e.g., Shopify, Amazon, Jilphar Online Store, Noon.com ,Carrefour, Dubai Store , Microless, Danube Home etc ). You'll ensure product listings are optimized, orders are processed smoothly, and customers receive exceptional service.

Key Responsibilities:

Create, update, and optimize product listings with compelling descriptions, high-quality images, and SEO-friendly keywords. Ensure accurate pricing, inventory levels, and product details across all platforms. Monitor competitor listings and suggest improvements to boost visibility. Process online orders, coordinate with fulfillment teams, and track shipments. Update inventory levels in real-time to prevent overselling. Handle returns, exchanges, and customer inquiries related to orders. Respond to customer emails, chats, and reviews promptly and professionally. Resolve issues related to orders, shipping, or product details. Assist with email campaigns, social media promotions, and paid ads (basic knowledge preferred). Help analyze sales data and generate reports to identify trends.

Qualifications & Skills:

Experience:

1+ years in e-commerce, digital marketing, or admin roles (Noon/Amazon experience a plus!).

Tech Skills:

Proficient in Shopify, Excel/Google Sheets, and basic CMS tools. Familiarity with SEO or graphic design & Photo Editing is a bonus.

Detail-Oriented:

Strong organizational skills to manage multiple tasks.

Communication:

Excellent written English for product descriptions and customer interactions.

Problem-Solver:

Ability to troubleshoot issues independently.

Send your cv on following phone number :

Phone:

+971501866884

Job location :

Dragon Mart 1 - Shop No. ABA

Location: https://maps.app.goo.gl/Cxo45C7fjmdqyePr5

Job Types: Full-time, Permanent, Fresher

Pay: AED2,000.00 - AED4,500.00 per month