Job Description

Female Candidate Preferred A minimum of 1-2 years of experience in a similar role or field is required.( Concierge & Reservations). Respond to guest inquiries via phone, email, or in-person regarding reservations, bookings, and services, ensuring prompt and accurate responses. Handle the booking process for accommodations, dining, transportation, or other services, ensuring all details are accurately recorded and confirmed. Provide top-notch customer service by addressing guest needs, resolving complaints, and offering personalized recommendations to enhance their experience. Collaborate with internal departments (e.g., front desk, housekeeping, restaurants) to ensure seamless delivery of services and guest satisfaction. Maintain organized records of reservations, generate reports, and ensure compliance with company policies and procedures.
Job Type: Full-time