JOB DESCRIPTION An Operations Manager oversees the short-and long-term planning for all food and beverage operations in an organization. The Manager manages front- and back-of-house operations to achieve customer satisfaction and quality service while meeting or exceeding financial goals. JOB REQUIREMENTS Develop a business plan Develop a risk management framework, policy, and process Develop and establish a financial budget and plans Develop and maintain business continuity strategies, policies, and guidelines Develop managers and high potential employees through organizational talent capability review Develop a service recovery framework Drive customer loyalty for service excellence Drive service quality and customer satisfaction Establish and maintain strategic business partner relationships Establish business continuity processes Establish business strategies for the business function Facilitate innovation and lead managers to manage change Facilitate innovation process within the organization Foster business relationships and organizational diversity Lead outlet managers to develop organizational and governance strategies Manage compliance with food and beverage hygiene policies and procedures Oversee revenue and expenditure management Oversee and manage the outlets\xe2\x80\x99 Profit and Loss by meeting the monthly sales target Provide leadership during crisis situations Strategize service operations Job Types: Full-time, Contract
Contract length: 24 months Salary: From AED6,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food and Beverage: 4 years (Required)