Demo Engineer

Dubai, United Arab Emirates

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Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr\'s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world\xe2\x80\x99s most valuable enterprises \xe2\x80\x94 global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through

The Sprinklr Way .

As a Demo Engineer, you will partner with the Sprinklr Solution Consulting team to develop innovative solutions for new and existing customers. In this hands-on role, you will become an expert in Sprinklr\xe2\x80\x99s platform and learn how to position the product in a sales environment to secure the technical win and drive revenue. You will develop compelling product demonstrations, tailored customer insights and proposals to show customers how Sprinklr can impact their business. You will work closely with the Product team to make sure that all the latest features are set up in the demo platform the Solution Consulting team uses on a daily basis. You will also build internal productivity tools leveraged by your peers on the Solutions Consulting team to scale our fast growing business. Consider this your introduction to the Solutions Consulting sales role - spend some time learning and grow an exciting career at Sprinklr as you will be mentored by several Solution Consultants.

Responsibilities

Work with Solutions Consultants across the globe to:

Understand customer goals and challenges to create innovative and impactful demos in Sprinklr. Increase sales success and productivity by improving demo quality.
Engineer creative solutions to highlight the value of Sprinklr and distinguish us from the competition.
Become a go-to expert on the Sprinklr platform.
Develop tailored customer insights content to support pipeline generation and value realization for prospects and customers.
Provide thought leadership on demo development and execution. Identify opportunities for automation and repeatable processes and content.
Develop demonstration preparation skills and presentation skills.
Participate in the proposal preparation process to support winning new business.

Work with the Product team to:

List and prioritize upcoming features to build them in the demo platform.
Provide feedback from the field to improve the product.

Qualifications & Skills:

Fluency in Arabic and English.
Experience in social media, digital marketing, customer service, digital advertising and/or research and analytics.
Able to multitask, prioritize and manage time effectively.
Exemplary verbal, presentation and written communication skills.
Experience with and understanding of Cloud applications/platforms is a plus.
You are technically savvy and love solving problems with technology; curious; detail oriented; a self-starter; self learner; motivated and passionate about technology.

Why you\'ll love Sprinklr: We\xe2\x80\x99re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world\xe2\x80\x99s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand\xe2\x80\x99s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world\'s largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we\xe2\x80\x99re more innovative, creative, and successful.

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr\xe2\x80\x99s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this

form , and we will reach out to you. If you have additional questions, please contact

accommodations@sprinklr.com .

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