Job Description

1. Role Purpose:

To support the delivery process by ensuring accurate order handling, assisting drivers, maintaining documentation, and providing courteous service to customers. This role also involves adhering to health, safety, and quality standards while contributing to efficient logistics operations.

2. Key Responsibilities:

Maintain proper knowledge of all

FINE SKUs

to ensure accurate order handling. Verify

picked goods

for correct

quantity and quality

prior to delivery. Assist drivers with

route coordination

and ensure

timely deliveries

. Demonstrate

basic customer service skills

, maintaining polite and courteous conduct at all times. Handle

delivery documentation

and ensure proper return to the warehouse. Help in

moving merchandise

to the delivery area to streamline distribution.

Secure stock safely

within delivery vehicles to prevent damage during transportation.

3. Occupational Health, Safety & Environment (HSE):

Comply with the company's

HSE policies and procedures

, including the SCD safety expectations and use of

required PPE

. Take responsibility for

personal safety

and that of others who may be impacted by work activities. Actively report all types of unsafe behavior, unsafe conditions,

near misses

, and

incidents

immediately, while taking corrective actions where appropriate.

4. Quality Responsibilities:

Follow

IMS policies and procedures

to support product and process quality. Comply with

Quality Expectations

throughout the delivery and handling process. Ensure completion of all

In-Process Quality Tests

in the IMS system during the shift. Consistently execute

CIL (Cleaning, Inspection, Lubrication), CL (Centerlining), DH (Defect Handling), and PM (Preventive Maintenance)

systems. Proactively

raise Quality Alerts

in the system for any issues related to processes or equipment.

5. Communication & Key Stakeholders:Internal:

Manufacturing Team Quality Assurance Staff Other operational departments

6. Qualifications, Experience, and Knowledge:

Successfully completed

SSLC (Secondary School Leaving Certificate)

or equivalent. Beginner-level English language skills (spoken and written) -

Level 1

.

Willingness to learn

and adapt to delivery operations. Ability to

work effectively in a team environment

. Displays

intermediate-level customer focus

in daily interactions.

7. Skills and Competencies:Core Competencies:

Physical Fitness Dependability Willingness to work

overtime and shifts

Interpersonal Skills Teamwork Attendance & Punctuality Adaptability Quality Awareness Communication Skills

Technical Skills:

Basic

Health & Safety knowledge

applicable to logistics and warehousing
Job Type: Full-time

Pay: Up to AED1.00 per month

Ability to commute/relocate:

* Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)