Job Description

Callsign is a scaling tech company specialising in digital identity verification and fraud prevention solutions, serving regulated industries across the globe.


As part of our digital transformation roadmap, we are seeking a skilled Delivery Lead to oversee the planning, coordination, and governance of our software deployment process across platforms.

Role Overview

As Delivery Lead, you would own the end-to-end release management lifecycle, including planning, scheduling, and controlling software builds, ensuring that quality standards are met and risks are mitigated. This role acts as a vital bridge between Product, Engineering, QA, Security, and Operations, managing multiple release cycles across markets.



This role requires specialist experience in software release/deployment coordination, with strong technical fluency, but not necessarily hands-on coding.

Key Responsibilities

Develop and manage a comprehensive release calendar in coordination with development squads, product managers, and QA leads. Coordinate all activities related to software releases across development, UAT, staging, and production environments. Establish and enforce release governance, including quality assurance gates, rollback protocols, and change management processes. Lead release readiness reviews, Go/No-Go meetings, and post-mortems. Manage release documentation, risk logs, sign-offs, and reporting for internal and regulatory stakeholders. Work with DevOps and Infrastructure to ensure CI/CD pipelines are aligned with release objectives. Champion automated release management tools and practices, aligning with security and compliance requirements. Ensure clear communication of release scope, timelines, dependencies, and change impacts across all stakeholders. Track release metrics and KPIs to continuously improve cycle time and deployment success rates.
Applications will close on Tuesday 26th August 2025

Requirements

Required Skills & Experience

Specialist Capabilities:

5-7 years of experience in Release Management, DevOps coordination, or software delivery roles. Strong knowledge of CI/CD tools (e.g. Jenkins, GitLab, Azure DevOps, or similar). Understanding of cloud-based infrastructure (AWS, Azure, GCP), containerisation (Docker/Kubernetes) and deployment pipelines. Experience working with distributed systems and multi-environment deployments (especially in regulated fintechs). Familiarity with risk, compliance, and secure development lifecycle (SDLC) in fintech or identity-related domains.




General Competencies:

Project coordination skills and ability to manage cross-functional dependencies. Excellent verbal and written communication, including status reporting for senior management. Experience with Agile, Scrum, or SAFe methodologies. Comfortable working with distributed teams and across time zones.

Nice to Have

Fintech or RegTech industry experience (especially in identity verification, KYC/AML, or fraud prevention). Knowledge of regulatory and data security frameworks in UAE and UK (e.g., ADGM, FCA, GDPR). Experience with ITIL release/change management. Familiarity with QA automation frameworks (e.g. Selenium, Postman, JMeter).

Benefits

Relocation Assistance to Abu Dhabi including flights, accommodation & visa support for you and your dependents Annual airfare allowance for a return flight home Comprehensive medical insurance for you and any dependents 3 months full pay maternity leaves & 2 weeks full pay paternity leaves * 25 days of annual leave + Callsign Bank Holiday (not included in holiday allowance)