We GrandSeal Building & Construction Materials is seeking a motivated and detail-oriented
Debt Collector / Credit Collector
to join our team. This role focuses on managing and collecting outstanding balances related to construction and project-based accounts while maintaining professionalism, compliance, and strong customer service standards.
Responsibilities
Contact customers via phone, email, and written correspondence to follow up on outstanding payments
Negotiate payment plans and settlements in line with company policies
Maintain accurate and up-to-date records of all collection activities
Ensure compliance with UAE laws, regulations, and company credit control procedures
Handle payment disputes and provide clear explanations related to construction invoices and accounts
Coordinate with internal departments such as finance, sales, and projects
Meet or exceed individual and team collection targets
Maintain professional, respectful, and ethical communication at all times
Qualifications
Graduate in related courses
(Finance, Accounting, Business Administration, or similar)
Minimum 2 years of experience
in debt collection, credit control, or accounts receivable
(Construction or contracting industry experience preferred)*
Fluent in English and Arabic (spoken and written)
Strong negotiation, communication, and problem-solving skills
Ability to handle difficult conversations professionally
Proficiency in basic computer applications and accounting/CRM systems
Strong organizational skills and attention to detail
Job Types: Full-time, Permanent
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