Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

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Database Manager

About JLL

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

Role Purpose

The objective of this role is to oversee and manage global real estate database supporting JLL's portfolio operations. This involves maintaining appropriate customer relationships, and leading database maintenance, identifying development opportunities, and strategic reporting initiatives while ensuring data integrity across client portfolios and internal systems.

What this job involves:

Independent customer relationship management

Preparing client-directed documentation containing portfolio reports and summaries, key findings, and recommendations.

Providing substantive support to the Client in discussions about the lease portfolio

Preparing and updating reports, presentations, and analyses, including financial analyses

Close cooperation with Client stakeholders and representatives of other JLL business lines

Identifying and driving Client service development initiatives

Managing and delivering service related projects on time and with high quality in collaboration with other team members

Key Performance Indicators monitoring, reporting and taking actions on results

Support other team members with knowledge and expertise in real estate and lease-related terminology

Sound like you? To apply you need to be / have:

3 to 5 years in successful client relationship management

Ability to deliver customer experience at the expected level

Excellent verbal and written communication skills

Customer orientation and focus

Ability to prioritize among diverse tasks (e.g. client deliverables, internal audit, etc.)

Attention to detail and time management skills (timely and accurate delivery of tasks)

Computer literacy, openness to technological improvements and ability to use various technologies

Knowledge of lease agreements and general real estate lease specifics

Experience with real estate or financial services data preferred

Strong analytical and problem-solving abilities

Knowledge of data privacy regulations and compliance requirements

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.

Apply today at jll.com/careers.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.