Job Description

Make a difference every day
The Job Opportunity
The purpose of the job is to work alongside of the Planning and Administration Team for Maximo Data Management and Airport Passes Application and Management.
Serco gains scale, expertise and diversification by operating across the sectors of: Transport, Healthcare, Defence, Citizen Services and Justice and Immigration.
This is a 3 months fixed term contract.
Key accountabilities
Updating actuals in Maximo
Updating the Quality Checks Tracker submitted by Engineers and SOMs Circulation of Daily Completion of Quality Checks
Closing of PM work orders in Maximo on a daily basis Updating actuals in Maximo and u pdating comments in Maximo
Raising CM Work Orders on a daily basis for plant room inspections Circulation of PPM daily completion reports
Printing task sheets on a weekly basis for all hubs Consolidation of rosters from each hub Circulation of rosters on a monthly basis
Application for renewal of staff, subcontractor and material passes Update of all relevant trackers
What we are looking for in our candidates Excellent problem-solving skills. Ability to maintain customer confidentiality. Ability to work in an individual and team environment and directly with the customer. High energy level proven integrity. Quick on action and response times flexibility.
Specific requirements Excellent oral, written and interpersonal communication skills. Ability to write reports, business correspondence, and procedure manual. Ability to effectively present information and respond to questions from groups of managers, clients and customers. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Experience of developing and conducting training sound analytical skills. Ideally a degree qualified or equivalent. Minimum 2 years' experience in a call centre environment. Solid customer focus and customer relationship management experience. Proficiency in Microsoft Applications Knowledge and experience in Maximo/CAFM System is an advantage
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
https://www.serco.com/me
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
We take pride in what we do
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.