Job Description

Location: Dubai, United Arab Emirates

Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.

Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi's airport.

JOB OBJECTIVE

As the CyberNode manager, you will manage and develop a long-term Programme that provides a public facing service alongside one of our key government partners in the UAE. You will be responsible for managing a state of the art training, development and research facility. You will deliver and manage end-to-end service, maintain service level agreements and achieve the key Sales and Operation performance indicators. The successful candidate will have the opportunity to take full ownership of the build and operation of the facility including BD and sales.

ROLES & RESPONSIBILITIES

The responsibilities of successful candidate include:

Ensure that defined BD, Sales and Operation KPIs are achieved

Develop new ways to increase the activity/sales in the facility with novel training, development and research service offerings.

Represent CyberNode in public events and forums.

Lead the day to day operations of the service

Complete market studies to drive service improvement.

Manage internal and external stakeholders.

Identify and negotiate with new partners.

Build a cybersecurity ecosystem around the facility and service.

Maintaining extensive knowledge of current market conditions.

Maintain and develop the CyberNode business plan, and provide business reporting to management.

WORK EXPERIENCE REQUIREMENTS

Proven experience in similar service management roles.

Previous experience running training facilities.

Good understanding of several cybersecurity domains

Fluent in written and spoken English

Technical Background in Cybersecurity or Information Systems

PREFERRED SKILLS

An entrepreneurial mindset

Good combination between analytical and pragmatic skills.

Ability to turn strategy into action.

Excellent communications & commercial negotiation skills

Fluent in written and spoken Arabic is a plus

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!