Cx Analyst
UAE, United Arab Emirates
Job Description
Permanent
Posted 3 months ago
:
BRIEF JD- Deliver user research, persona development, usability testing, contextual inquiry, and task analysis to derive and socialize internally customer insights
- Bring in customer insights and context and revise experience based on customer insights
- Constantly monitor analytics, customer feedback, industry leaders and disrupters, as well as best practices in order to practice insight-driven optimization and innovation
- Bring customer insights to the Product Leads, Product Managers to help them co-create the product roadmap understand their digital product roadmaps and requirements and to ensure UX is tightly integrated into the roadmaps
- Develop coherent digital design system to ensure coherent user experience and visual design
- Own the design system and language of the firm and ensure its consistency across team in order to evangelize user-centric design experiences across the different teams Requirements
- Experience with conducting user research, usability testing, A/B testing, rapid prototyping
- Knowledge of Agile software development process and has worked in an Agile environment before
- Strong Graphical and Visual design skills
- Knowledge of Firebase is a plus
- Well-rounded user-centered design portfolio that spans some combination of web, mobile, tablet, and wearables
- Experience in prototyping tools (Marvel, Invision, Axure) and design tools (Sketch,Adobe Suite, Craft), as well as research tools
Job Features
Job Category
Information Technology
Career Level
Mid
Experience
3+
Salary
4000 USD
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Job Detail
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Job IdJD1518965
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUAE, United Arab Emirates
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EducationNot mentioned