Job Description

About the Role
We are looking for an Admin Assistant & Customer Support professional to provide high-level administrative and operational support to senior leadership. The ideal candidate is proactive, detail-oriented, and capable of managing multiple tasks in a fast-paced environment. This role also includes handling customer queries and supporting internal processes.
What Youll Do
Administrative Support
Manage executive calendars, meeting invites, and scheduling.
Arrange travel, visas, itineraries, and logistics.
Prepare expense claims and maintain accurate records.
Handle correspondence, draft documents, and manage communication.
Organize meetings, events, and conference calls.
Maintain organizational charts and internal documentation.
Office & Process Coordination
Manage purchase orders, invoices, contract renewals, and new contract signings.
Process vendor registrations and coordinate with the finance team.
Ensure availability of IT equipment and support office operations.
Use internal systems and platforms for approvals and workflow management.
Support internal processes such as ICBs and cross-department coordination.
Customer Support
Respond to customer queries professionally and efficiently.
Collect customer feedback and coordinate follow-ups with relevant teams.
Cross-Functional Collaboration
Communicate important updates and information to internal teams.
Support organizational activities and administrative projects as needed.
Required Qualifications
Bachelors degree with 1 to 2 years of relevant administrative or office support experience.
UAE National (mandatory).
Strong planning, organization, and time-management skills.
Proficient in PowerPoint (advanced) and Excel & Word (intermediate).
Excellent written and verbal communication skills.
Ability to manage confidential information with professionalism.
Experience in a large enterprise or cross-division environment is an advantage.

Skills Required