Customer Support Agent German Language
Dubai, DU, AE, United Arab Emirates
Job Description
To strengthen our customer service team, we are looking for a reliable and detail-oriented
German-speaking Customer Support Agent (m/f/d)
to handle and resolve customer inquiries inGerman
via a ticket-based support system.Your Responsibilities
Handling and resolving customer inquiries
in German
via a ticket system (email / web forms) Reviewing customer data, orders, and invoices Responding to standard and individual customer requests based on internal guidelines Documenting all cases accurately in the ticket system Escalating complex or sensitive cases to the relevant internal departments Ensuring professional, friendly, and solution-oriented communication with customersYour Profile
Fluent or native-level German (written) is mandatory
Previous experience in customer support or ticket-based support is an advantage, but not required Structured, accurate, and independent working style Confident use of computers, email, and web-based tools Ability to remain calm and efficient under high ticket volumes Professional, service-oriented communication skillsWe Offer
A stable position in a growing online service company Clear processes and structured onboarding Flexible working hours (remote / home office possible, depending on the model) A professional and organized working environment Long-term cooperation
Working Hours
Full-time or part-time by arrangement
Job Type: Full-time
Pay: AED5,000.00 - AED9,000.00 per month
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2261516
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, DU, AE, United Arab Emirates
-
EducationNot mentioned