Customer Success Partner Sap Academy For Customer Success Uae National (hybrid)

United Arab Emirates, United Arab Emirates

Job Description

Daily management of assigned cloud customer accounts. This includes account management strategies, developing and managing engagement and expansion plans, and delivery of Cloud Success Services to ensure consumption and product adoption growth within assigned customers. The focus of this position is twofold: to maximize the return-on-investment customers receive from their investments in SAP cloud products and to promote revenue growth and renewal protection, which positively impact SAP\xe2\x80\x99s business performance. Your end-goal? To help companies of all sizes solve their unique challenges \xe2\x80\x93 and run simpler.
As a CSP within the SAP Academy for Customer Success, you will be responsible to:
  • Successfully complete a 9-month learning-apply program that enhances your support into the CSP role, a critical customer facing function within our dynamic Customer Success board area.
  • Immerse yourself in a multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
  • Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
  • Receive onboarding in your local market with on-the-job training and mentoring by a senior CSP professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.
The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer facing CSP role in your market and continue to receive mentoring and coaching support to accelerate your growth.
CSP focus areas: Enterprise (E-CSP), Human Experience Management (HXM), Digital Supply Chain (DSC), Signavio and Procurement (ISBN).

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Job Detail

  • Job Id
    JD1585789
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned