Job Description

Heal Hub, a leading rehabilitation and wellness clinic in Dubai, is expanding its

Customer Service team

as part of the next phase of growth. We are looking for experienced, energetic, and customer-focused professionals witha proactive and service-driven attitude and genuine interest in health and fitness.

Key Responsibilities

Welcome clients warmly and manage check-in/check-out Handle appointment bookings and internal communication Manage payments and daily closing reports Provide exceptional service, answer inquiries, and guide clients through their visit Maintain reception area cleanliness and ensure smooth clinic flow Coordinate with clinicians regarding patient schedules Assist with admin tasks, insurance documentation, and customer follow-ups

Requirements

3-5 years of Front Desk experience in UAE

within a clinic, wellness center, physiotherapy, chiropractic, or similar healthcare environment

Strong understanding of appointment management and clinic operations

Excellent communication skills in English

Tech-savvy and comfortable using scheduling systems

Organised, detail-oriented, and able to handle fast-paced environments

Positive attitude, team player, and proactive problem-solver

Genuine interest in wellness, fitness, and rehabilitation

What We Offer

Competitive salary

Visa + medical insurance

Growth opportunities in a fast-expanding brand

Professional development and internal training

Job Type: Full-time

Pay: AED5,500.00 - AED6,250.00 per month

Education:

Bachelor's (Preferred)
Experience:

healthcare: 3 years (Required)
Work Location: On the road