Customer Service Representative

United Arab Emirates, United Arab Emirates

Job Description

Position Title: Customer Service Representative

Employment Type: 6-month contract \xe2\x80\x93 renewable as needed

Salary: up to 10K AED all-inclusive, depending on experience and qualifications

Job Location: Dubai, UAE

About the Client:

A globally recognized Dubai government organization with multiple projects focused on research and innovation

:
  • Respond to customer inquiries promptly and professionally, over the phone, email, or in-person visits. Provide accurate information about the foundation\'s services, eligibility criteria, and application processes.
  • Investigate and address customer complaints, concerns, or issues, ensuring timely resolution while adhering to established guidelines, policies, and procedures.
  • Guide visitors through the application process for the foundation\'s programs, explaining eligibility requirements, necessary documentation, deadlines, and any additional steps involved.
  • Maintain accurate records of customer interactions, inquiries, and case details using the foundation\'s designated systems or databases.
  • Compile reports and provide statistical data related to customer service activities, as requested by management

Bayt

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Job Detail

  • Job Id
    JD1592567
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    10000 per month
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned