Customer Service Representative (uae National)
United Arab Emirates, United Arab Emirates
Job Description
We have an opportunity for a Customer Service Representative to join our client\'s team in Dubai.
The responsibilities of this role will serve as the primary point of contact for customers, addressing inquiries, concerns, and requests promptly and professionally via various communication channels.
Ensure comprehensive knowledge of our products/services, policies, and procedures for delivering precise and pertinent information to customers.
Resolve customer complaints and problems proactively by investigating, escalating as needed, and ensuring timely resolution through follow-up.
Maintain precise customer records, update account details, and document interactions in the CRM system.
Collaborate with internal teams to meet customer requirements, facilitate solutions, and offer feedback for process enhancement.
The responsibilities of this role will serve as the primary point of contact for customers, addressing inquiries, concerns, and requests promptly and professionally via various communication channels.
Ensure comprehensive knowledge of our products/services, policies, and procedures for delivering precise and pertinent information to customers.
Resolve customer complaints and problems proactively by investigating, escalating as needed, and ensuring timely resolution through follow-up.
Maintain precise customer records, update account details, and document interactions in the CRM system.
Collaborate with internal teams to meet customer requirements, facilitate solutions, and offer feedback for process enhancement.
Bayt
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Job Detail
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Job IdJD1553688
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned