Customer Service Representative Super Bytes
Dubai, United Arab Emirates
Job Description
Job Title: Customer Service Representative
Location: On-site (Dubai, UAE)
Salary: AED 1,700 - 3,000 per month (maximum) + Attractive Incentives
Languages Required: Gujarati, Telugu, Kannada, and Hindi
Job Type: Full-Time
Shifts: 11-hour rotational
Benefits: VISA, Food, and Accommodation provided
Key Responsibilities
- Handle inbound and outbound chats and calls to assist users on the platform.
- Promote platform features, offers, bonuses, and promotions to increase user activity and engagement.
- Support users with account registration, deposits, withdrawals, and general queries.
- Work towards achieving daily, weekly, and monthly performance targets.
- Maintain accurate records of leads, conversations, and user interactions.
- Use Excel for tracking data, updating reports, and monitoring performance.
- Provide professional, empathetic, and persuasive communication to ensure a positive customer experience.
- Previous customer service or telesales experience preferred (experience in gaming or fintech domains is a plus).
- Fluency in Gujarati, Telugu, Kannada, and Hindi is mandatory.
- Basic knowledge of Excel (data entry and formulas).
- Strong communication and problem-solving skills.
- Comfortable working in rotational day shifts.
- Immediate joiners preferred.
Skills Required
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2122669
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned