Customer Service Representative

Ras al-Khaimah, United Arab Emirates

Job Description

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About Us Awtad Cement is a leading wholesale supplier of high-quality aggregates and cement products. We are committed to providing exceptional customer service and building strong relationships with our clients in the construction industry. Job Summary We are seeking for a motivated and customer-focused Customer Service Representative (CSR) to join our growing team. In this role, you will be the primary point of contact for our wholesale customers, providing exceptional service and ensuring their needs are met promptly and efficiently. Responsibilities \xc2\xb7 Answer customer inquiries about product availability, pricing, delivery schedules, and specifications. \xc2\xb7 Provide accurate and up-to-date information on product features and benefits. \xc2\xb7 Assists customers with order modifications, returns, and account management. \xc2\xb7 Resolve customer concerns and complaints in a professional and timely manner. \xc2\xb7 Track and follow up on outstanding payments and invoices. \xc2\xb7 Maintain a positive and professional demeanor while building strong relationships with customers. Job Type: Full-time Pay: AED5,000.00 per month Application Question(s):
  • Will you be able to move to Ras Al Khaimah?
  • Have you ever worked in cement or aggregate industry?
  • What is your level of proficiency in Arabic?
  • Do you have a valid UAE Driving License?
Language:
  • English, Arabic (Required)
License/Certification:
  • UAE Driving License (Required)

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Job Detail

  • Job Id
    JD1658234
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ras al-Khaimah, United Arab Emirates
  • Education
    Not mentioned