Customer Service Representative
Fujairah, United Arab Emirates
Job Description
: Handling incoming and outgoing calls and responding to customer\xe2\x80\x99s emails and chats Management and resolve customer complaints/queries. Identify and escalate issues to supervisors. Provide service information to customers. Document all call information according to standard operating procedures. Follow up customer calls where necessary. Complete call logs and reports Basic requirements for the role: Proven experience working as a Contact Centre Agent in any Financial Industry Good communication and interpersonal skills Languages: Bilingual \xe2\x80\x93 Arabic and English B2 \xd9\x86\xd9\x88\xd8\xb9 \xd8\xa7\xd9\x84\xd9\x88\xd8\xb8\xd9\x8a\xd9\x81\xd8\xa9: \xd8\xaf\xd9\x88\xd8\xa7\xd9\x85 \xd9\x83\xd8\xa7\xd9\x85\xd9\x84
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Job Detail
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Job IdJD1595688
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, United Arab Emirates
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EducationNot mentioned