Job Description

• Strong command of the English, Hindi & Malayalam languages.
• Builds and maintains excellent relationship with the clients.
• Acts as the point of contact of all client's inquiries and concerns.
• Keep tracks on clients and check for customer service satisfaction.
• Establishes and maintains effective relationships with customers, and maintains high level of customer service.
• Provide pricing and delivery information.
• Respond promptly to customer inquiries.
• Deal directly with customers either by telephone, electronically, or face to face.

• closing sales deals over the phone and maintaining good customer relationships.
• Prospects for new customers through existing leads, referrals, cold calling etc. and maximizing lead generation.
• Organize workflow to meet customer timeframes.

• Work with internal teams to ensure that client's needs are met.
• Direct requests and unresolved issues to the designated resource.
• Proficient in desktop application and internet.

Skills required:

• Immaculate personal presentation
• Excellent customer service skills
• Good computer skills
• Knowledge of social media platforms
• Numeric, oral, and written language applications
• Excellent written and verbal communication skills
• Ability to display initiative and work with minimal supervision
• Ability to problem solve and "think outside the square"
• Highly motivated and enthusiastic
• Well organized with an ability to prioritize
• Strong work ethic
• Customer service orientation
• Adaptability
• Initiative
• Stress tolerance

Job Type: Full-time Salary: AED3,000.00 - AED3,500.00 per month Experience:

• customer service: 1 year (Preferred)